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What is a Pronotif notification/certified email?

Pronotif is an electronic notification service (online platform). Its system ensures the secure and reliable transmission of legal documents and notices. Pronotif allows the sender to notify documents and notices while confirming, through technological means, that the content has been received, viewed, or downloaded.

In the following decisions, the Tribunal administratif du logement has recognized the validity of Pronotif:

  • Shah v. Edwards-Daugherty 2017 QCRDL 4287
  • Propriétés DCV v. Biaye 2017 QCRDL 15611
  • Propriétés DCV v. El Hage 2017 QCRDL 15608
  • DCV Estates v. Kammoonah 2017 QCRDL 15609
  • Propriétés DCV v. Hamane 2017 QCRDL 15612
  • DCV Estates v. Corne 2017 QCRDL 15614
  • Immobilière Montérégienne IMR inc. v. Snoussi 2016 QCRDL 40347
  • Gestion double RR v. Quenneville 2016 QCRDL 42579
  • Immobilière Montérégienne IMR inc. v. Colbert 2016 QCRDL 40853

All transmissions via Pronotif instantly generate a Proof Report, which contains a detailed audit of the transmission. The report serves as proof of transmission by clearly establishing, through timestamping and email server confirmation, the exact second when recipients received, opened, and downloaded the email.

It is not necessary for the recipient to open the email for delivery to be confirmed. In other words, as soon as the email is successfully received by the recipient’s mail server (meaning it is in their inbox), Pronotif captures the server’s confirmation (SMTP response) and records it in the Confirmation Report.

The report complies with the new Quebec Code of Civil Procedure, as well as the procedural rules of other Canadian provinces and certain U.S. states.

In summary, the report includes:

  • The name, nature, and number of pages of the notified documents.
  • Document integrity: a digital code confirming to the recipient that the document was transmitted without alteration or intrusion during transfer.
  • The name and contact details of both the sender and the recipient.
  • The date and time (to the exact second) of email receipt.
  • The transmission status: Successfully Transmitted, Opened, Downloaded, Bounced, Blocked, etc.
  • The SMTP response: the recipient’s mail server response confirming the transmission status.