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How to send electronic certified mail?

Pronotif's certified email feature (legally called "notification") is ideal for businesses and professionals who need to notify emails and documents, while obtaining compliant and valid proof of transmission. To initiate a certified email, click on the "Certified Email" button in your dashboard or on the "New Activity" button. 

Here are the 4 steps to follow:

  • Enter the names of your recipients by clicking on the "New Recipient" button, or simply select them from a predetermined list. The names previously entered will appear via auto-completion. When you are finished, click on "Next Step".
  • Enter the subject of the message and the internal file number relating to your certified email. Compose your message and add attachments to all your recipients or specifically for each of them. When you're done, click "Next Step."
  • Set any options you want and, if necessary, add collaborators to your certified email. Collaborators are users within your organization that you want to give access to the certified email that will be delivered. By adding them, collaborators will be able to track the certified email and view all interactions associated with it, as if they were the ones who sent the certified email. When you're done, click "Next Step."
  • Review the email and make sure all the information is correct. This is just a preview, so your recipients' names won't appear at this stage yet. When you're done, click "Confirm & Send." And there you have it, your electronic certified mail is sent!