How to send electronic certified mail?
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The certified email feature of Pronotif (legally referred to as "notification") is ideal for businesses and professionals who need to send emails and documents with a valid and compliant proof of transmission.
To initiate a certified email, click on the "Certified Email" button in your dashboard or select "New Activity".
Here are the 4 steps to follow:
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Add recipients
Enter your recipients' names by clicking "New Recipient", or simply select them from a predefined list. Previously entered names will appear through auto-completion. Once done, click "Next Step". -
Compose the email
Enter the subject of the message and the internal case number associated with your certified email. Write your message and add attachments, either for all recipients or for specific ones. Once done, click "Next Step". -
Set options and add collaborators
Choose the desired options and, if necessary, add collaborators to your certified email. Collaborators are users within your organization who you want to grant access to the certified email. They will be able to track the email and view all associated interactions as if they were the sender. Once done, click "Next Step". -
Review and send
Carefully review your email and ensure that all information is correct. At this stage, recipient names will not yet appear, as this is just a preview. Once everything is verified, click "Confirm & Send".
And that's it—your electronic certified mail has been sent!
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